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Does a higher frequency of difficult patient encounters lead to lower quality care?

An PG, Manwell LB, Williams ES, Laiteerapong N, Brown RL, Rabatin JS, Schwartz MD, Lally PJ, Linzer M. Does a higher frequency of difficult patient encounters lead to lower quality care? J Fam Pract. 2013 Jan; 62(1):24-9.

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