D015285Activities & BehaviorsProceduresN02.278.216.500.992N04.452.442.510N04.452.822.370120.999564Hospital-Patient Relationsprns:fullNamefull nameprns:hasAuthorListauthor listprns:hasNetworkhas networkprns:hasPublicationVenuepublished inprns:informationResourceReferenceinformation resource referenceprns:isPrimaryPositionis primary positionprns:latitudelatitudeprns:longitudelongitudeprns:maxWeightmaximum weightprns:medlineTAjournal title abbreviationprns:meshDescriptorUIMeSH DescriptorUIprns:meshSemanticGroupNameMeSH semantic group nameprns:meshTreeNumberMeSH tree numberprns:minWeightminimum weightprns:numberOfAuthorsnumber of authorsprns:numberOfConnectionsnumber of connectionsprns:numberOfPublicationsnumber of publicationsprns:personIdPerson IDprns:personInPrimaryPositionperson in primary positionprns:positionInDepartmentposition in departmentprns:predicateNodepredicate nodeprns:publicationDatepublication dateprns:sortOrdersort orderprns:uniquenessWeightuniqueness weightprns:yearyearAcademic ArticleArticleDocumentbibo:pmidPubMed IdentifierDepartmentInformation ResourcePositionvivo:positionInOrganizationposition in organizationvivo:researchAreaOfresearch area ofvivo:subjectAreaForsubject area forrdf:predicatepredicaterdf:typetyperdfs:labellabelConceptAgentfoaf:firstNamefirst namefoaf:lastNamelast nameOrganizationPerson10182931Mayer TA, Cates RJ, Mastorovich MJ, Royalty DLJournal of healthcare management / American College of Healthcare ExecutivesEmergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physician and nurse skill. J Healthc Manag. 1998 Sep-Oct; 43(5):427-40; discussion 441-2.J Healthc Manag1998-09-01T00:00:001998Emergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physician and nurse skill.10346840Mayer TA, Zimmermann PGJournal of emergency nursingED customer satisfaction survival skills: one hospital's experience. J Emerg Nurs. 1999 Jun; 25(3):187-91.J Emerg Nurs1999-06-01T00:00:001999ED customer satisfaction survival skills: one hospital's experience.0.0871760.0871761research area of0.04473630.04247762subject area forUniversity of ChicagoThomasMayerThomas A. Mayer41.78927490000000-87.601250000000002331Mayer, Thomastrue1